Unlimited Club Account Management
Please call us at (305) 603-9565 to speak to a member of our Customer Service Team, or complete a request above.
To find a El Car Wash nearest you, please visit our Locations Page: FIND A LOCATION NEAR YOU!
Manage Your Account
Frequently Asked Questions
Do I need my unlimited tag number to cancel my plan or update my credit card on file?
Yes, your unlimited tag number can be found under the barcode located on the windshield of your vehicle, if you are unable to find this number please contact customer support (305) 603-9565.
I have a new vehicle. How do I transfer my pass to another vehicle?
If you have your pass number, please visit any El Car Wash location to transfer a new pass to a different vehicle. If you need your pass number, please call us at (305) 603-9565.
Will I receive a refund after cancelling my plan?
No, you will not receive a refund. Your plan remains active until your next billing date.
What if I change my mind after I submit my cancellation request?
You will need to stop by a location to reactivate your plan or email us at info@elcarwash.com contact customer support at (305) 603-9565.