Need to update your credit card, manage your account or have billing questions, please see below:

Here are five easy ways to manage your account, cancel your membership, or request a refund if a charge was made in error:

In-Store

Please speak with any manager, assistant manager or sales associate at any El Car Wash location and they can help cancel your membership.

Contact Us

Directly contact us through our portal by clicking here: Contact Us

Email

Please email [email protected] with your name, phone number and fast pass number (that’s the 11 digit number on the sticker in your windshield xxxxx+xxxxxx).

Phone

Call Us: (305) 603-9565
9am-5pm M-F
Please email us too as it is much faster and easier and make sure to leave a message with your name, phone number and fast pass number!